" I wanted to write to praise the branch Manager and the team - we achieved a full market price in our timescale and the quality of your support and handling was great - unexpectedly good"
We will agree with you the level of service that best meets your needs and then do our best to satisfy it.
We will always value your feedback and listen to any complaint. We will work in house to resolve any serious matter. If that does not satisfy you then we can refer the matter to outside dispute resolution through the Property Ombudsman or other expert mediators.
In our long experience we are pleased to say that problems are best resolved through discussion and remedial action. So let us know sooner rather than later . Do not wait if you have problem that needs attention. We want to know so we can put things right before they go wrong.
We listen to client feedback by way of questionnaires and many improvements to our service come about by this method along with continuous training for all members of the company.
